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OPENINGS FOR ASSISTANT MANAGER OF ECONOMIC DEVELOPMENT AND MEMBER SERVICES REPRESENTATIVE
| JOB TITLE | ASSISTANT MANAGER OF ECONOMIC DEVELOPMENT |
| JOB LOCATION | Flint EMC Member Center, 98 Carl Vinson Parkway, Warner Robins, Georgia |
| JOB CLASSIFICATION | Inside Job; Exempt |
| SUPERVISOR | Manager of Community Development |
| LAST DATE REVIEWED | April 2012 |
| JOB SUMMARY | Leads design and implementation of Cooperative’s economic development, strategic marketing and energy sales plans relating to existing and prospective commercial and industrial customers as a tool to facilitate progress for the Cooperative’s service area. Responsible for preparation and presentation of information required by customer choice prospects in order for the Cooperative to acquire desirable accounts. Coordinates power supply requirements and power usage and communicates information to appropriate parties within Flint. Contributes to development and maintenance of electric rates to achieve the Cooperative’s goals. Manages Cooperative’s Key Accounts program. Pursues Cooperative’s strategic goals and objectives with positive leadership and active internal communications through supervision of two positions (Ag Community Specialist & Military & Key Government Accounts Specialist), participation on Leadership Team, and other duties as assigned. Participates in community relations to increase and enhance knowledge of potential projects through Georgia Economic Development Association, Georgia Department of Industry, Trade and Tourism, Chambers of Commerce, and area county development authorities. Develops and maintains good working relationships with appropriate area builders, developers, architects, consulting engineers, bankers and related organizations. Candidate selected for this position will assume title and duties of Manager of Economic Development following transitional training with incumbent Manager and satisfactory performance during the probationary period. |
| EDUCATION / EXPERIENCE | Required: - Bachelor’s degree in business, marketing, economics, public administration or related field, plus minimum seven years’ experience in economic development, marketing or business development
-OR - Minimum 15 years’ experience in economic development, marketing or business development - Minimum of five years of successful supervisory experience
Preferred: - Progressive experience in the area of sales, key account management, engineering, and/or economic development
- Experience working for or with chambers of commerce or in legislative affairs
- Leadership on prior economic development projects
- Current GEDA Membership
- Experience with federal, state, local or private economic development programs and grants
- Georgia Work Ready Certification (Gold Seal) - (Go to www.gaworkready.org for info and scheduling testing
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| KNOWLEDGE / INTERPERSONAL SKILLS | Required: - Positive attitude and willingness to be a team player in support of exceptional internal and external customer service, which should be evidenced from prior work experience
- Evidence of strong public and interpersonal communication skills
- Confirmation of ability to successfully lead and manage a productive work unit
- Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents
- Ability to provide technical information to proposed and existing commercial and industrial accounts concerning power quality, rates, load management and other energy related matters by utilizing appropriate cooperative personnel and resources
- Demonstrate language skills to respond orally and in writing to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Mathematical skills to calculate figures and amounts such as electric rates, discounts, interest, commissions, proportions, percentages, area circumference and volume. Ability to apply concepts such as fractions percentages, ratios, and proportions to practical situations
- Reasoning ability to define problems, collect data, establish facts and draw valid conclusions
Preferred: - Basic knowledge of electric cooperative principles and electric distribution operations
- Thorough knowledge of the Georgia Territorial Act and Flint’s assigned territory
- Knowledge of the cooperative’s services rules and regulations, as well as the cooperative’s rate schedules and service charges
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| WORKING HOURS | 8 am - 5 pm, Mon. thru Fri.; must be flexible in working long hours, nights and weekends. |
| OTHER | Valid Georgia driver’s license with a verifiable safe driving record. |
| APPLYING FOR JOB | Qualified applicants may print an application from our website, www.flintenergies.com, or pick up an application from our office at 98 Carl Vinson Parkway, Warner Robins, Georgia. The deadline for applying is 5:00 p.m., May 17, 2012. Contact: Donna Chambers at 478-218-5525 or dchambers@flintemc.com (Fax #: 478-218-5538) |
FLINT EMC IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER M/F/V/D
DRUG FREE / SMOKE FREE WORKPLACE
PHYSICAL DEMANDS FOR ESSENTIAL FUNCTIONS:
| ALERTNESS & CONCENTRATION | Must be able to concentrate on several things at one time. Be alert to make quick judgment decisions. |
| ABILITY TO DEAL WITH STRESS | Must be able to handle tense situations, resolve complaints, and control anger and attitude. |
| VISION | Far Visual Acuity - As necessary to drive. Near Visual Acuity –Must be able to see a computer screen and keyboard. Peripheral Vision – As necessary for driving. Depth Perception - As necessary for driving. Night Vision - Same as above. |
| HEARING | (Normal Tones) Hears and comprehends spoken conversation. |
| SPEECH | Speaks loudly and clearly enough to be accurately understood during public speaking. Voice must be pleasant, tactful, and professional. |
| SITTING / STANDING | Substantial amount of standing at events. |
| WORKER MOBILITY / WALKING | Can change positions at will. |
| LIFTING / CARRYING | Must be able to lift 50 lbs. for presentation purposes |
| PUSHING / PULLING | Required to open/close desk drawers. |
| BENDING | Bends from neck for talking on telephone. |
| REACHING / HANDLING | Wrist, hand, and arm use is continuous for operating radio, telephone, computer terminal, and SCADA system. |
| TWISTING / CLIMBING / CRAWLING | Twisting intermittent. Required to climb ladder. |
| ENVIRONMENTAL FACTORS | Majority time spent in controlled environment. No noise, light, fumes, or dust hazards present. |
| MACHINES / TOOLS/ EQUIPMENT | Computer, vehicle, office machines |
| SAFETY EQUIPMENT / SAFETY LOSS CONTROL PROCEDURES | Follows prescribed safety rules. |
| DRUG TEST / PHYSICAL EXAM | Drug test required for pre-employment and random thereafter. Employment entrance physical exam required. |
Requirements are subject to possible modification to reasonably accommodate individuals with disabilities provided it does not pose a direct threat or significant risk to the health and safety of themselves or other employees.
Posted 05/07/12
| JOB POSTING | EXTERNAL POSTING (Individuals meeting the following requirements are eligible to apply.) |
| JOB TITLE | MEMBER SERVICES REPRESENTATIVE |
| JOB LOCATION | 98 Carl Vinson Parkway, Warner Robins, Georgia |
| JOB CLASSIFICATION | Inside Job; Non-Exempt |
| SUPERVISOR | Supervisor of Member Services, Supervisor of Call Center |
| LAST DATE REVIEWED | May 2012 |
| JOB SUMMARY | Collects monies, encodes payments, etc., into cash register system, balances cash drawer, initiates all Service Orders/Applications, encodes 'New Applicants' into computer, coordinates payment arrangements, promotes the sale of Flint services, and performs all other associated paperwork. |
| EDUCATION / TRAINING | Required: - High school education or equivalent.
- 5 years progressively responsible customer service experience.
- Proficiency in data entry and ability to conform to a rapidly changing technological environment.
- Experience in handling money and balancing a cash drawer.
Preferred: - 6 months’ electric cooperative / utility experience in customer service.
- Handling one-on-one problem situations, successfully resolving potentially confrontational customer contacts.
- Familiarity with the Houston County service area.
- Georgia Work Ready Certification (Go to www.gaworkready.org for info scheduling testing.)
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| KNOWLEDGE / INTERPERSONAL SKILLS | Required: - Speed and accuracy in handling money, working with figures, completion of paperwork, inputting data and interpretations.
- Data entry skills equivalent to 45 wpm.
- Math skills to add, subtract, multiply, divide, and perform calculations.
- Skills to operate office machines including calculator, copy machine, fax, and computer terminals.
- Positive attitude and willingness to be a team player in support of exceptional internal and external customer service, which should be evidenced from prior work experience.
- Excellent interpersonal skills including listening, verbal, and written communications.
- Ability to converse effectively and pleasantly with members and personnel in other departments to obtain information and explain bills.
- Knowledge of proper use of English language.
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| WORKING HOURS | 8:00 a.m. to 5:00 p.m., Monday through Friday with one hour for lunch. Hours may stagger; such as, 7:30 a.m. to 4:30 p.m., 8:30 a.m. to 5:30 p.m. |
| OTHER | Must have and maintain a valid Georgia driver’s license. Must be willing to work in other district office locations as needed. |
| APPLYING FOR JOB | Qualified applicants may print an application from our website, www.flintenergies.com, or pick up an application from our office at 98 Carl Vinson Parkway, Warner Robins, Georgia. The deadline for applying is 5:00 p.m., May 21, 2012. Contact: Donna Chambers at 478-218-5525 or dchambers@flintemc.com (Fax #: 478-218-5538) |
FLINT EMC IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER M/F/V/D
DRUG FREE / SMOKE FREE WORKPLACE
PHYSICAL DEMANDS FOR ESSENTIAL FUNCTIONS:
| ALERTNESS & CONCENTRATION | Must be able to concentrate on several things at one time. Be alert to give and exchange information. |
| ABILITY TO DEAL WITH STRESS | Must be able to work with deadlines, handle tense situations, resolve complaints, and control anger and attitude. |
| VISION | Near Visual Acuity - Necessary for operating various office equipment. Must be able to see a computer screen, keyboard, and read all types of paperwork. Must be able to identify money. Color Vision - As necessary for recognizing appropriate forms. |
| HEARING | (Normal Tones) Hears and comprehends spoken conversation over telephone and in person. |
| SPEECH | Speaks loudly and clearly enough to be accurately understood. Voice must be pleasant, tactful, and professional. |
| SITTING / STANDING | Work is at counter level - can rotate between sitting and standing to work. Must be able to use (get on & off) stools with back support and foot rest. |
| WORKER MOBILITY / WALKING | Can change positions at will. Minimal amount of walking not exceeding 150 feet. |
| LIFTING / CARRYING | Occasionally lifts files, printouts, or boxes of paper. Seldom anything over 40 pounds. |
| PUSHING / PULLING | Required to open/close desk drawers and file cabinets, and add paper and supplies to copiers and printers. To sit on stool, must be able to push or pull upward or downward approximately thirty inches. |
| BENDING | Bends from neck for talking on telephone. Bends from waist to retrieve documents in files and desk drawers. |
| REACHING / HANDLING | Wrist, hand, and arm use is continuous for writing and using a computer, telephone, calculator, and copier, and occasional for opening front door. Overhead reach is intermittent. |
| TWISTING / CLIMBING / CRAWLING | Intermittent. |
| ENVIRONMENTAL FACTORS | Job is located indoors in a heated/air-conditioned building. No noise, light, fumes, or dust hazards present. |
| MACHINES / TOOLS/ EQUIPMENT | Computer, cash drawer, telephone, calculator, fax, copier, paper, pens, pencils, and stapler. |
| SAFETY EQUIPMENT / SAFETY LOSS CONTROL PROCEDURES | None required. Follows prescribed safety rules. |
| DRUG TEST / PHYSICAL EXAM | Drug test required for pre-employment and random thereafter. Employment entrance physical exam required. |
Requirements are subject to possible modification to reasonably accommodate individuals with disabilities provided it does not pose a direct threat or significant risk to the health and safety of themselves or other employees.